AA GAME Privacy Policy – Data Protection & User Rights
Review how AA GAME collects, uses & protects your personal data. Our Privacy Policy outlines your rights and our commitment to data security.
1. Introduction
Welcome to AA GAME (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Platform”). We are committed to protecting your personal data and your right to privacy. By downloading the AAGAME application, registering an account, or using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect several types of information to provide and improve our services to you.
A. Information You Provide Directly:
Account Information: When you download AA GAME APK and register, we collect your mobile number, email address, name, date of birth, and gender.
Verification Information: To comply with legal obligations and ensure platform security, we may collect copies of government-issued ID (PAN, Aadhaar), proof of address, and a selfie for KYC (Know Your Customer) verification.
Financial Information: When you make deposits or request withdrawals, we collect transaction details and payment method information (e.g., UPI ID, Paytm number, bank account details). We do not store full debit/credit card numbers.
Communications: Records of your interactions with our customer support team.
B. Information Collected Automatically:
Device Information: We collect information about the device you use, including hardware model, operating system, unique device identifiers (IMEI), IP address, and mobile network information both on browser and AA GAME DOWNLOAD.
Usage Data: We collect data about your interaction with the Platform, such as games played, session duration, features used, in-app purchases, and betting history.
Location Data: We derive approximate location (city/state) from your IP address to comply with jurisdictional regulations and offer relevant services. We do not collect precise GPS data without consent.
3. How We Use Your Information
We use the collected information for various business purposes:
To create, maintain, and secure your account.
To process your transactions (deposits, winnings, withdrawals).
To verify your identity and prevent fraud, cheating, or money laundering.
To provide customer support and respond to your inquiries.
To send you important service-related notifications (e.g., transaction alerts, policy changes).
To personalize your experience, recommend games, and send promotional offers (you can opt-out).
To analyze and improve our Platform, games, and services.
To comply with legal obligations and protect our rights.
4. Sharing of Your Information
We do not sell your personal data. We may share information in the following situations:
With Service Providers: We share data with trusted third-party vendors who perform services for us, such as payment processing, data analysis, cloud hosting, KYC verification, and customer service. These partners are contractually bound to protect your data.
For Legal Reasons: We may disclose information if required by law, subpoena, or other legal processes, or if we believe it is necessary to protect the rights, property, or safety of AAGAME, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
With Your Consent: We may share information for any other purpose disclosed to you with your explicit permission.
5. Data Security
We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS for data transmission), access controls, and secure server infrastructure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal compliance purposes). When we no longer need to process your data, we will delete or anonymize it.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Access and Correction: You can review and update your account information in the app settings.
Opt-Out of Marketing: You can unsubscribe from marketing communications by following the instructions in any promotional email or adjusting your app notification settings.
Account Deletion: You may request deletion of your account by contacting customer support. Note that we may retain certain information as required by law.
Grievance Redressal: You can lodge a complaint regarding your data by contacting our Grievance Officer (details below).
8. Third-Party Links
Our Platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last Updated” date, posting a notice on our Platform, or through other communication channels. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.
10. Contact Us & Grievance Officer
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact our designated Grievance Officer:
Name: AAGAME SUPPORT
Email: grievance.officer@aagame.dev